Friday, February 25, 2011
Alto ranked Number One while Nano Last in TCS 2010
Today the Total Customer Satisfaction (TCS) of 2010 reports were released. This survey was done by the pioneers TNS. The basic parameters set for this survey was satisfaction, product quality, vehicle performance, design, after sale service, cost of ownership and brand image. Survey was conducted on 9300 new car buyers covering over 56 models over all the major segments. The Executive
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